Our Environmental Protection Division deals with the following:

Air, soil and water

Noise, smoke, odours

Radiation

Part of the district is a designated radon affected area by Public Health England. Please see the Radiation page for more information on types of radiation and radon in homes.

Flies & Odour

For information related to complaints about odour and flies from the Plasgran Ltd (Berry Polymer) facility in the Heathcote and Whitnash area please see the following webpage here.

Contact us

We aim to provide an initial response within 5 working days. We recommend that if you are contacting us regarding an ongoing issue or complaint, rather than a new one, that you telephone us. For new issues we encourage completing an online form - this enables us to triage complaints easier.