The Private Sector Housing team deals with the following

The Home Environment Assessment and Response Team (HEART) can assist you with

  • Disabled facility grants
  • Assessments for aids and adaptations to help you live comfortably and safely at home
  • Grants for repairs and improvements to eliminate serious hazards

The HEART project helps Warwickshire residents with major and minor adaptations or equipment to allow them to live safely and independently at home. A team of Occupational Therapists and Housing Assessment Officers can assess your or your family members needs to ensure they are safe at home and make everyday tasks such as washing and cooking easier through equipment provision or property adaptations.

For more information, please contact heartsouth@nuneatonandbedworth.gov.uk or call 02476376299

HMO licensing enforcement

Since January 2024 all Houses in Multiple Occupation (HMO) with 3 or more tenants in 2 or more households have required a licence. Landlords were made aware that enforcement action would commence from Autumn 2024. Investigations and inspections have begun into the properties we suspect of being used as a HMO without a licence. The potential penalty is prosecution or a fine of up to £30,000. The tenants of the property can also claim their rent back dating back to January 2024.

Rent arrears & cost of living support 

The cost of living crisis has caused significant financial challenges to tenants and landlords. Payments should continue to be paid as normal, but we understand this won't be possible for everyone. If you have fallen into arrears, seek advice immediately. Cost of living support is available on our website.

  • Shelter - 0808 800 4444 
  • Citizens Advice Bureau - 0800 144 8848
  • The Money Advice Service - 0800 138 7777

Home eco grants

With high energy prices, turbulent weather and increasing EPC targets, taking action to make your home energy efficient is vital. WDC are currently working to secure grant funding for 2025 to help our tenants, homeowners and landlords.

Act on Energy are a local charity set up to provide you with advice on your energy bills, the latest grants available and measures you can take to make your home more efficient. There is a wealth of information on their website www.actonenergy.org.uk or you can call them free on 0800 988 2881.

Damp and mould season is here

With colder temperatures and wet weather, we receive more complaints about damp and mould in the winter. Our new damp and mould guide gives some practical tips on managing damp and mould at home. It's a good idea to purchase thermometers with humidity readings for bedrooms and living rooms.

Government guidance has set out how landlords are expected to respond to damp and mould complaints from their tenants.

We recognise that damp and mould can arise for a number of reasons. If you have been unable to resolve them with your landlord, Officer advice is available on request. We will ask you to email photos showing the severity and location to privatesectorhousing@warwickdc.gov.uk 

 

Working with us

We are committed to providing a great service that is fair and transparent. Our service standards tell you what you can expect when you work with us. For more information on how we use and store the data you give us, please refer to our privacy notices.

Contact us

Email privatesectorhousing@warwickdc.gov.uk or telephone (01926) 456 359

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