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Arts Casual Customer Service Assistant

Location
Leamington Spa
Salary
£10.79 per hour plus Holiday entitlement (12.07%)
Package
Hours as and when required
Contractual hours
0
Basis
Part time
 
Job description

The Royal Spa Centre is a receiving house theatre with 667 seats, and a Studio Cinema with 188 seats. The Studio Cinema functions as a smaller performance space and an independent cinema that runs in house. Our Box Office is located at Leamington’s Visitor Information desk in the Royal Pump Rooms which is home to our Museum & Art Gallery, which hosts a range of exhibitions throughout the year.

We are looking for proactive and positive minded individuals to join our pool of casual Customer Services Assistant. Shifts can vary from pulling a pint behind our bar, stewarding inside our theatre, invigilating our gallery spaces to selling a ticket on box office.

You will need to be a team player and have a can-do attitude, working together with our team of Duty Managers to deliver excellent customer service. The role is also responsible for the wellbeing and safety of our visitors by assisting with building evacuation and emergency situations when they arise.

All relevant training will be given in house so no previous experience necessary. An enthusiasm for the arts is always encouraged, however, we mostly value a willingness to learn.

Flexible working is an important part of the role, we often work unsociable hours, including evenings and weekends. We ask all staff to be able to work during the Christmas period as it is often our busiest time of year.

We are a diverse and friendly team and encourage applications from all backgrounds, including under-represented groups.

Shifts are allocated based on event and performance schedules and are not guaranteed. 

To apply, please visit the Warwick District Council jobs page here and search for this vacancy.

If you have any questions or wish to have an informal discussion, please email spa.customerservices@warwickdc.gov.uk


Programming and Marketing Supervisor

Location
Homebased / Agile
Salary
£28,770 to £31,364 per annum 
Package
Local Government Pension Scheme Up to 32 days leave BUPA Cash Plan Work Perks
Contractual hours
37
Basis
Full time

The Arts Service at Warwick District Council are looking for a full time Programming and Marketing Supervisor.  

 

The Arts Service manage the Royal Spa Centre (theatre/cinema/event space), the Royal Pump Rooms (art gallery and museum/event space) and Leamington Town Hall.

 

Working closely with the Programming and Marketing Manager the Programming and Marketing Supervisor will assist in maximising audience attendance to performances, exhibitions, screenings, workshops and events, by creating a cost effective and appealing programme and implementing efficient marketing and audience development strategies.

 

Sound marketing experience or a background in planning and delivering events is essential for this role. 

 

As is knowledge of supervising teams within a similar arts or entertainment environment, as the postholder will lead on the day-to-day supervision of the Marketing Officers, Event Co-ordinator, and Arts Events Apprentice.

 

The ideal candidate will have budget experience, great IT skills, an understanding of negotiating the terms of contracts, financial settlements and the requirements of visiting companies, organisations, and artists.  A key focus within the role is marketing, so it would be preferable that the postholder had a good understanding of the fundamentals of marketing, e-marketing techniques, social media and websites.  Being a team player as well as having the initiative

 

to work independently on multiple projects is essential.  This is a varied role, often with conflicting deadlines, day to day the post holder will be expected to create marketing strategies and campaigns, programme the cinema, process finances, and assist the Programme and Marketing Manager in planning delivery of events across the service.

 

This is the perfect opportunity for someone who is looking to develop a burgeoning marketing or events career in the Arts, and who loves to get involved in lots of different projects. The ability to multitask and prioritise a busy workload will need to be demonstrated and evidenced in the application.

 

The work is split between being on site at the Royal Spa Centre and Royal Pump Rooms and working from home, 3 days in the office, one of which will be Friday and 2 days at home.

 

To apply, please visit the Warwick District Council jobs page here and search for this vacancy.

 

If you have any questions or wish to have an informal discussion about the post, please contact Laura Wyatt, Programming and Marketing Manager on 01926 737155 or email laura.wyatt@warwickdc.gov.uk

 

Closing date: 14th July 2024