Lifeline shop
All product prices are subject to VAT unless you are exempt due to certain ailments and conditions.
Global supply update: We may use alternative products to those shown in pictures below which will be of the same quality or better.
At Home Devices
Tynetec Reach IP
Tynetec Reach IP with Touch 2 pendant order options:
- Mail order with no up front cost: £65 per quarter (£5 per week)
- Fitted by team (VAT exempt): £80 upfront
- Fitted by team (VAT included): £96 upfront
Order the Tynetec Reach IP with Touch 2 pendant.
We may substitute this product with a product of equal functionality due to supply chain issues.
Eliza S unit (current substitute to Reach IP)
Product information
- No phone line or call charges. Simply plug in to take advantage of the latest digital technology to help keep you safe in your home
- Plug in and place a call to the control centre, no complicated installation
- The cost of any repairs/replacements are included within your rental charge (repairs/replacements within 48 hours)
- Lifetime warranty
- Other add on accessiories are available, please call for information and prices.
Mobile Lifeline devices
Footprint GPS Tracker
Footprint is a GPS tracker with SOS button and two-way communication. It pinpoints the location of the person wearing it, and provides two-way hands-free conversation through the built-in speaker. The Footprint device comes with a choice of four colours: black, blue, green or pink
IMPORTANT: If falls detection is active on the device due to the complex nature of falls it may not be possible for the fall detector to automatically detect all falls. The device also works on mobile networks and will search for the provider with the strongest signal in the area. Please note that not 100% of the UK is covered by mobile signal and mobile signal can vary inside, outside and in built up areas, if you are in a an area with low signal strength the device may on occasion not find a signal. The LED lights on the device will alert you to this, please refer to the user manual. Lifeline cannot be held responsible for non-detection of falls by this device due to the complex nature of falls, nor can we be held responsible for the device not having mobile signal.
- Footprint GPS Tracker - mail order. £70.20 per quarter (£5.40 per week rental) with no upfront cost.
OwnFone
OwnFone Mobile is the world's first personalised mobile/telecare device with the freedom to work on all the major networks. The OwnFone is monitored by our control centre 24/7 for only £4.30 per week.
- Call for information - £55.90 per quarter (£4.30 per week rental) with no upfront cost.
Keysafes
Keysafe (police approved)
Accessories for Devices - Please call to order
Reach IP Accessories
Pendant
Available with wearing options such as round neck or on wrist.
Falls Detector
Falls detector compatible with Reach IP unit
IMPORTANT: due to the complex nature of falls it may not be possible for the fall detector to automatically detect all falls. Users if they are able to should press the button on the fall detector if they need help. The device works like a normal pendant would if not activated by a fall. Lifeline cannot be held responsible for non-detection of falls by this device due to the complex nature of falls.
Tunstall Compatible Accessories
Please note that we are no longer providing new customers with Tunstall or Analogue devices. The products featured here are for exisiting customers only who have not been moved to digital devices.
Tunstall Lifeline Vi replacement batteries
Tunstall Pendant
- Replacement pendant - mail order - £60 from 01/01/2024 £66
- Replacement pendant - installed by team - £85 from 01/01/2024 £93.50
- Additional pendant - mail order - £50 from 01/01/2024 £55
- Additional pendant - installed by team - £75 from 01/01/2024 £82.50
Tunstall Pendant adaptor
- Pendant "Easy press" adapter Mail order - £10 from 01/01/2024 £11
- Pendant "Easy press" adapter Installed by team - £30 from 01/01/2024 £33
Tunstall Pendant wrist strap
- Pendant 10mm wrist strap - mail order - £5.75 from 01/01/2024 £6.30
- Pendant 20mm wrist strap - mail order - £5.75 from 01/01/2024 £6.30
Tunstall Pendant belt clip adaptor
- Pendant belt clip adaptor - mail order - £5.75 from 01/01/2024 £6.30
Tunstall Pendant keyring adaptor
- Pendant keyring adaptor - mail order - £5.75 from 01/01/2024 £6.30
Tunstall Bogus caller/panic button
- Bogus caller/panic button - mail order - £55 from 01/01/2024 £60.50
- Bogus caller/panic button - installed by team - £80 from 01/01/2024 £88
Medication dispenser - ordered from manufacturer at time of purchase so delivery delays may apply
- Medication dispenser - mail order - £210 from 01/01/2024 £231
- Medication dispenser - installed by team - £235 from 01/01/2024 £258.50
Vibby fall detector
- Vibby fall detector - installed by team - £125 from 01/01/2024 £137.50
IMPORTANT: due to the complex nature of falls it may not be possible for the fall detector to automatically detect all falls. Users if they are able to should press the button on the fall detector if they need help. The device works like a normal pendant would if not activated by a fall. Lifeline cannot be held responsible for non-detection of falls by this device due to the complex nature of falls.
Tunstall Safe socket
- Safe socket - mail order - £25
- Safe socket - installed during Lifeline fitting - £25
- Safe socket - installed after Lifeline fitting - £50
Get in touch
Make an enquiry by completing the Lifeline enquiry form.
Anyone who thinks they or a relative or friend might benefit from this service can get in touch with the team for more details.