Why we collect your personal data

Warwick District Council uses a GDPR-compliant hybrid mail solution, provided by Datagraphic Limited, to process and deliver our mail.

We need to use the following information we have already collected from you so that we can contact you by post where necessary:

• Name
• Address

What is the legal basis for processing this data?

By law, we offer services to people, and some of these services relate to law enforcement and the prevention of crime. When we are required to do something for law enforcement, we must collect and process your personal information where necessary. In many cases, you must give us your personal information to receive a service, such as to claim housing benefits.

Sometimes we will ask for or use personal information for other reasons, for example where we:

• Are dealing with a task in the public interest or need to use a power that we have by law.
• Need to act in the Council’s best interests, but only when this does not go against your personal data rights.
• Need to share personal data to protect you or someone else from harm. There are rare times when the risk to someone is so high that we need to share information right away. If this happens, we will make sure that we keep a record of the information we shared and why. When we think it is safe to let you know what we have done and why, we will do so.

If we are asking for the personal information for any other reason, we will always seek your consent for any such additional purpose.

General

How long will we hold the data for?

Your data will only be held for as long as necessary for the purpose in which it was collected in the first instance. Often, there is a legal reason for keeping your personal information for a set period, and we will let you know about this when we collect your personal information.

All this information is also available for you in our retention policy schedule. 

We hold some information for only a few days, but other information for a lot longer. We will only hold onto your personal data if we have a legal reason to do so.

Your rights

You are entitled to request a copy of any information about you that we hold. Any such requests should be made in writing.

If the information we hold about you is inaccurate, you have a right to have this corrected. We may not always be able to do this but will correct facts that are wrong and may include what you have said to show that you disagree with it.

You have the right to request that we stop, or restrict the processing of your personal data, in certain circumstances. Where possible, we will seek to comply with your request, but we may be required to hold or process information to perform our statutory functions.

More information is available in the ‘Your information rights’ section of Warwick District Council's privacy notice

If you have any worries or questions about how your personal information is handled, please contact our Data Protection Officer at DPO@warwickdc.gov.uk or by calling 01926 456114.

For independent advice about data protection, privacy and data sharing issues, you can contact the Information Commissioner at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number. Alternatively, visit ico.org.uk or email casework@ico.org.uk.