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Council departments

We aim to acknowledge correspondence within 1-2 working days. You should receive a full response within 10 working days.

Phone numbers

Our phone lines are available between the following hours:

Service Phone numbers
Council tax and benefits 01926 456760
Planning, conservation, land charges (Development Services) Planning contact numbers
Building control (building regulations) Building control contact numbers
Housing (Repairs, HomeChoice, Rent, Tenancy officers, Council garages) 01926 456129
Neighbourhood (Recycling and refuse, Parks and trees) 01926 456128
Parking 01926 456128
Business rates 01926 456760
Licensing (Taxi, charity, animal, temporary events) 01926 456705
Elections 01926 456105
Councillors and committees 01926 456114
Pest control or noise nuisance 01926 456741
Food safety 01926 456713
Leisure centres Leisure centres numbers
Environmental health (Health and Community Protection) Environmental health numbers
Bereavement services/Oakley Wood Crematorium 01926 651418

We may monitor calls to help us improve our service. Please treat our staff with respect and the same courtesy that you expect from us. We will not tolerate aggressive or abusive behaviour.

Please try the direct dial numbers before telephoning the switchboard. The switchboard number is 01926 450000.

Compliments and complaints

To make a complaint or compliment, please visit Compliments and complaints.

Addresses 

Visit us at the Royal Pump Rooms

For all your face-to-face support and enquiries about council services in Warwick district, please visit our new hub at the Royal Pump Rooms, which is a door to the right of the reception.

Royal Pump Rooms
The Parade
Royal Leamington Spa
CV32 4AA

Opening hours: Monday to Friday, 9.30am to 4.30pm.

The Royal Pump Rooms Information and Box Office is for ticket sales and information about arts and culture, directly facing the entrance door.

The Town Hall

This is our official and postal address. Please send all post to the Town Hall. 

The Town Hall will not be able to help you with any customer service enquiries, please visit The Pump Rooms instead.

Warwick District Council
Town Hall, Parade
Royal Leamington Spa
CV32 4AT.

Riverside House

Our Riverside House office and customer service is now permanently closed.