You can appeal against the banding of your property if theres been a change that affects your property or if you think the band is wrong.

There is clear guidance of when and how to challenge your band on the Valuation Office Agency website. You can contact the Valuation Office Agency yourself and do not need to appoint an agent or company to do this on your behalf.

It is the responsibility of the Listings Officer to maintain the Council Tax bands. This officer works for the Valuation Office Agency and NOT the Council.

Challenge your Council Tax band.

Please note: Whilst any appeal is outstanding, the current charges remain due and payable. Should you be successful in securing a reduction, then any overpayment will be refunded or credited to you.

Requesting a deletion from the Council Tax list

There are some cases where you can request a property be taken out of the Council Tax list such as:

  • The property has been demolished
  • The property is derelict or in a state of serious disrepair with a number of serious structural problems
  • The property is undergoing major renovation work affecting all or most of the property
  • The property is now being used as a business and no longer counts as a domestic property

To check if you could request your property to be removed from the council tax list please check the Valuation Office Guide. In order to request a property to be taken out of the list you need to fill in Council Tax Challenge form on the Valuation Office Agency website. 

Backdated band changes

If the Valuation Office Agency decides to change the banding of your property and you are due a refund :

  • if you are the current occupier and pay by direct debit we will refund back to your bank account listed on the account, or send you a form to complete if you pay by another means.
  • if you are a previous occupier we will attempt to contact you if we hold a current address for you and ask you to complete a refund form.
  • if we dont hold any information for you;  you can contact us directly to request your refund. If we dont hold full records for your old account in order to calculate your refund, we will ask for some evidence to prove residency dates.

You can do all this directly with the Council and you do not need to use an agent or a company to do it on your behalf.

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