Help, advice, grants and support

Warwick District Council would like to signpost you to the government and local support packages available to households as well as professional organisations who are able to offer advice and support during these difficult times.

Government Energy Bill Discount scheme

All domestic electricity customers in Great Britain will receive “an upfront discount on their bills worth £200” this autumn.

The £200 will be recovered from bills in £40 instalments each year for five years, starting in the financial year 2023/2024. It is expected to be added to the standing charge on bills.

Other support from Warwick District Council

Council Tax Reduction Scheme

Households on a low income, including the self-employed, may be entitled to a reduction in their Council Tax. To find out if you are eligible, you can complete an online form.

Discretionary Housing Payments

These are payments that can be made by the Council in addition to a housing benefit award or a housing element, awarded as part of Universal Credit (UC) if you encounter unavoidable exceptional circumstances, such as health issues or urgent debt. Find out more.

Housing Benefit

Housing benefit was replaced by Universal Credit in 2018, however you may still get benefit to help you to pay your rent if you are state pension age or living in temporary accommodation or accommodation where care and support is being provided.

Financial Inclusion Team

The Council’s team can provide a variety of support to the Council’s 5000 housing customers, including advice on rent payments, benefits, budgeting, charity applications, foodbank vouchers and fuel poverty.

The team can be contacted on 01926 456129 (option 3).

Citizens Advice South Warwickshire

The CAB offer a range of advice and information relating to:

• benefits
• debt
• housing
• employment
• family
• consumer
• education
• tax
• law
• rights issues

Tel. 0800 144 8848
www.casouthwarwickshire.org.uk

Warwickshire Local Welfare Scheme

This scheme helps our most vulnerable residents at times of unavoidable crisis when they have no other means of help. Available:

• Monday to Thursday, 9am - 5pm
• Friday, 9am - 4.30pm

Tel. 0800 408 1448 or 01926 359182

Community centres

Your local community centre can provide support and assistance with:

• health and wellbeing
• employment
• financial support
• food support
• mental health
• fuel /energy concerns
• loneliness and isolation