Resident involvement

We want you to have a say on how we deliver our services, and how we can improve your neighbourhood. Tenants and leaseholders have the right to information about how services are delivered, as well as opportunities for involvement in decision-making and shaping services.

Here are some of the ways you can get involved:

Resident Influencing Group (RIG) – this group has been set up to ensure that the voice of our customers is heard and that we use your views and insights to improve and develop our services. The group is made up of residents and members of the WDC Housing Services team and meets regularly at our offices or online via Microsoft Teams. Currently the RIG is actively involved in shaping the new Repairs Contract.
Armchair Reviewer – This gives you the chance to review draft policies and procedures to help shape services at a time that suits you.
Community Advisor – Be out and about in your area providing feedback from a resident’s perspective and attend pop-up consultations on specific topics within your community.
Resident Writers – Review communications and resident information before they are issued and suggest content ideas for publications.

If you are interested in any of these areas please complete the online form located below within the 'Contact us' header.