Before homes are let, we commit to making sure they’re clean, safe, secure and in reasonable repair. When a tenancy ends and the property becomes vacant, works are undertaken at the property, in preparation for our new tenants to move in.

Here’s what happens to meet this standard:

Clean home 

We will ensure that before letting out our properties they are cleaned to a high standard.

• All floors and stairs with hard floors to be swept and wet mopped.
• Bathrooms and WC floors to be disinfected.
• All doors (internal and external), doorframes, windows, window frames, windowsills, skirting boards, radiators and pipe works to be washed down and wiped cleaned.
• Kitchen Units, including all work surfaces, cupboards and drawers to be hygienically cleaned and sanitised internally and externally.
• All sinks, basins, taps, tiled areas and showers to be hygienically cleaned and sanitised.
• All toilets to be thoroughly hygienically cleaned and all stains removed and pipe work to be cleaned.
• Grass, hedges and trees to be trimmed in garden areas where required.

Safe home

We will ensure that our properties pass a fully extensive safety check list before reletting.

• A complete Asbestos survey, water risk assessment and inspection of mains cold water tank.
• An Inspection for evidence of rising/penetrating damp.
• An inspection of all external areas for pooling water and drains
• A full inspection of the property for signs of black mould
• Property will be electrically safe as per NICEIC regulations.
• Property will meet gas safe regulations.
• Removal of all polystyrene ceiling tiles.
• Fully working water heating system.
• Inspect all external areas such as footpaths, ramps, steps and handrails to main door entrances and ensure they are free of tripping hazards.
• Any litter left in gardens/garages to be removed.

Secure home

We will ensure that our properties are fully secure before reletting.

• Inspect internal and external doors, ensuring all locks work and meet current safety regulations.
• Inspect all windows, and locks and ensure they meet BS3621 standards.
• Installation of “hard wired” smoke detector per floor.
• Installation of Carbon monoxide alarm in line with current regulations.
• Remove any existing Burglary alarms systems and ensure they are in good working order.

Reasonable home repairs

We will ensure that all aspects of the property are repaired to a reasonable standard.

• Any major repairs to be completed before property is re let.
• Ensure that any visible plaster work is in a reasonable condition.
• Ensure all plumbing and electricals are in good working order.
• Ensure kitchen and bathroom fittings are fit for purpose.
• Ensure all external areas such as garden/footpaths are clear of obstruction.
• Ensure all doors and windows open and close properly.