With our Multi-Sport Holiday Camps, our highly-trained coaches will deliver carefully planned, safe activities for your child, helping them to build confidence and self-esteem while improving social skills, co-ordination and fitness levels.
Rated as ‘excellent’ on Trustpilot, every day of these Holiday Camps is filled with fun and excitement, helping your children to create laughter, friendships and memories for life.
Children of all abilities will get the chance to improve physical and cognitive skills through a diverse range of games and activities.
From sector leading qualifications and delivery of holiday activities, to local co-ordination and extensive customer support, we can help Local Authorities and Active Partnerships deliver all aspects of the HAF programme, and we’ve done it before – with over 200 funded days delivered in 3 regions in 2020.
Customer Service Support
We go beyond simply servicing bookings, and deploy our full Customer Service experience to support your team, providing a personable care line for customers. Our friendly team are ready to respond to inbound calls and emails, take manual phone bookings and provide support to those accessing the online bookings platform. They’re well versed in handling booking queries, amendments, cancellations and complaints, giving you one less thing to one worry about.
Training and quality assurance
To support the focus on high-quality delivery, we maintain a best-in-class inspection framework to ensure continuous improvement in standards among our coaching workforce. To ensure coordinators, providers and other partners meet the required industry standards, we will offer accredited e-learning and workshop training solutions at your behest.
We have had to be flexible and agile in adapting to the Covid-19 pandemic, and through a group partner, made it mandatory for our Activity Professionals to complete a Level 2 Ofqual registered qualification in Infection Prevention, Mitigation and Management.
Support in co-ordination and delivery of activities
We will be there to support you in co-ordinating activities before and during the delivery. We will provide resources to keep the project on track, form a steering group with local partners and even source food partners for you, ensuring every child gets a nourishing meal.
Last year, we were delighted to work with 3 brilliant Local Authorities to bring the HAF programme to communities in their area.