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Council departments
- Departmental contact details
- FOI and Data Protection: Freedom of Information and Data Protection requests
We aim to acknowledge correspondence within 1-2 working days. You should receive a full response within 10 working days.
Phone numbers
Our phone lines are available between the following hours:
- 8.45am – 5.15pm Monday to Thursday
- 8.45am – 4.45pm Friday
- Emergency out of hours contacts
| Service | Phone numbers |
|---|---|
| Council tax and benefits | 01926 456760 |
| Planning, conservation, land charges (Development Services) | Planning contact numbers |
| Building control (building regulations) | Building control contact numbers |
| Housing (Repairs, HomeChoice, Rent, Tenancy officers, Council garages) | 01926 456129 |
| Neighbourhood (Recycling and refuse, Parks and trees) | 01926 456128 |
| Parking | 01926 456128 |
| Business rates | 01926 456760 |
| Licensing (Taxi, charity, animal, temporary events) | 01926 456705 |
| Elections | 01926 456105 |
| Councillors and committees | 01926 456114 |
| Pest control or noise nuisance | 01926 456741 |
| Food safety | 01926 456713 |
| Leisure centres | Leisure centres numbers |
| Environmental health (Health and Community Protection) | Environmental health numbers |
| Bereavement services/Oakley Wood Crematorium | 01926 651418 |
We may monitor calls to help us improve our service. Please treat our staff with respect and the same courtesy that you expect from us. We will not tolerate aggressive or abusive behaviour.
Please try the direct dial numbers before telephoning the switchboard. The switchboard number is 01926 450000.
Compliments and complaints
To make a complaint or compliment, please visit Compliments and complaints.
Addresses
Customer services at the Royal Pump Rooms
For all your face-to-face support and enquiries about council services in Warwick district, please visit our hub at the Royal Pump Rooms, which is a door to the right of the reception. There is no customer services at the Town Hall.
Royal Pump RoomsThe Parade
Royal Leamington Spa
CV32 4AA
Opening hours: Monday to Friday, 9.30am to 4.30pm.
The Royal Pump Rooms Information and Box Office is for ticket sales and information about arts and culture, directly facing the entrance door.
The Town Hall (for post only)
This is our postal address. The Town Hall will not be able to help you with any customer service enquiries, please visit The Pump Rooms instead.
Warwick District CouncilTown Hall, Parade
Royal Leamington Spa
CV32 4AT.
Riverside House
Our Riverside House office and customer service is now permanently closed.