Organisational structure

• Department structure and heads of service organisation chart
• Visit the portfolio holders page for details of which councillors act as spokespersons for service areas
• View our service area plans

Phone numbers

• Phone numbers for council departments.

Chief Executive

Our Chief Executive is Chris Elliott:

• Deputy Chief Executive – Darren Knight
• Programme Director for Climate Change - Dave Barber
• Elections and electoral registrations
• Civic and committee services
• Information governance
• Performance Management

Finance

Head of finance – Andrew Rollins:

• Procurement and finance queries – procurement.purchasing@warwickdc.gov.uk
• Council tax – Council tax forms and contacts
• Business rates – nndr@warwickdc.gov.uk

People and Communications

Head of People and Communications – Tracy Dolphin:

• People (Human Resources) – hr@warwickdc.gov.uk
• Recruitment / vacancies – vacancies@warwickdc.gov.uk
• Marketing and Communications – media@warwickdc.gov.uk
• Website – Your feedback

Safer Communities, Leisure and Environment

Head of Safer Communities, Leisure and Environment – Marianne Rolfe:

• Food Safety – Food safety enquiry
• Infectious Disease Notification/Control – foodsafety@warwickdc.gov.uk
• Health and safety – Health and safety enquiry
• Air/noise pollution – pollution@warwickdc.gov.uk
• Pest Control – ehpest@warwickdc.gov.uk
• Dog warden and animal welfare – pollution@warwickdc.gov.uk
• Drainage – pollution@warwickdc.gov.uk
• Contaminated Land– pollution@warwickdc.gov.uk
• Community safety – community safety enquiry form
• Anti–social behaviour – Anti–social behaviour enquiry
• Licensing – Licensing enquiry
• Emergency planning – pollution@warwickdc.gov.uk
• Sports and Leisure – Leisure@warwickdc.gov.uk
• Street signs – areamaintenance@warwickdc.gov.uk
• Parks and green spaces – Parks and green spaces enquiry form

Place, Arts and Economy

Head of Place, Arts and Economy – Phil Clarke:

• Planning – planningenquiries@warwickdc.gov.uk
• Planning staff contacts – including applications, conservation, policy and land charges 
• Building control
• Planning policy staff contacts – including Local Plan, major sites implementation
• Business support
• Town centres and events
• Economic development – enterprise@warwickdc.gov.uk
• Arts development
• Royal Spa Centre contact details
• Royal Pump Rooms contact details

Neighbourhood and Assets

Head of Neighbourhood and Assets – Steve Partner:

• Asset management – assetmanagement@warwickdc.gov.uk
• Waste and recycling – contract.services@warwickdc.gov.uk
• Parking – parking@warwickdc.gov.uk
• Bereavement Services – oakley.wood@warwickdc.gov.uk

Housing, Health and Communities

Head of Housing. Health and Communties – Lisa Barker:

• Housing contact details
• Housing advice
• Private sector housing

Customer and Digital Services

Head of ICT Services – David Elkington.

• Customer services – Council offices
• Council Tax
• Benefits
• Geographical Information Systems (GIS)